1st September 2020
Batelco has engaged Knowesis for Phase 2 of Campaign Management System implementation.
Batelco has awarded Knowesis phase 2 of the Campaign Management System (CMS) roll out, upon the success of Phase 1. Batelco has embarked upon a major IT initiative to implement the customer value management solution (CVM) that can cater for current business needs and future digital aspirations for Postpaid, Landline and Broadband customers.
The project is another important step in their digital transformation journey, of which Knowesis is privileged to be a part of.
About Knowesis
Knowesis Pte Ltd has developed market leading real time interactive management software, which is installed in the portfolios of blue-chip customers in Australia, Asia, Central Asia and the Middle East, across a number of sectors including telecommunications, financial services and the retail sector.
Knowesis software is a single decision point for all our customer data sources. The software ingests all types of contextual data in real time to transform and personalise the customer experience. One of our customers is processing over 15 billion records per day and will continue to scale.
Knowesis offers cloud, hybrid and on-premises solutions. We are sector agnostic and our products scale with the customer’s business.
Knowesis Opolo is one of our product lines which has been customised to integrate with Sales Force Marketing Cloud (SFMC). Opolo brings and offers unique sets of functions to help improve and enhance SFMC customer engagement capabilities. We are a Salesforce AppExchange and Consulting Partner.
For further information please go to our website at www.knowesis.com or please contact us at sales@knowesis.com.